Measuring the quality of an e-learning course Case OLAREX project
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Abstract
The EU Commission's learning action plan stresses the importance of ICT in education and quality assurance is part of the Bologna Declaration.
General approaches to quality and to measuring quality are ISO, TQM and EFQM and Kirkpatrick for education. 2 popular quality measuring models are SEVAQ and SEEQUEL which are both based on EFQM and Kirkpatrick.
In the project OLAREX a set of e-learning courses are developed to fulfill the project objectives: to enhance and modernize STEM curricula, foster students' creativity and motivation and develop professional e-didactic and technology competences and skills.
The following quality assurance methods and tools are used: external and internal evaluation, comparative assessments, learners evaluation using questionnaires, informal discussions, observations and networking.
A SEEQUEL revised model is developed by the external experts for the external evaluation. The model is described in the paper. Part of the evaluation report is presented. In this report strong and weak points are formulated and needed improvements of the e-learning courses are advised.
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References
[2] SEEQUEL Core Quality Framework (2004) http://thor.lrf.gr/seequel/SEEQUEL_core_quality_Framework.pdf
[3]:www.iso.org
[4]: J.Schreurs: "Total Quality Management (TQM) framework for e-learning based on EFQM and Kirkpatrick models". International Journal of Emerging Technologies in learning. 2010.
[5]: http://asq.org/learn-about-quality/total-quality-
management/overview/overview.html
[6]: M.Hides, J.Davis, S.Jackson: "Implementation of EFQM excellence model self- assessment in the UK higher education sector-lessons learned from other sectors,." The TQM Magazine, 16 (3°, pp194-201.
[7]:www.EFQM.org [7]:www.kirkpatrickpartners.com
[8]:J.Schreurs, A.M.Husson, B.Merison, E.Morin, H.van Heysbroeck: "SEVAQ: a unique multi-functional tool for assessing and improving the quality of e-courses" International Journal of emerging technologies in learning (iJET) 2004, 3(1), p.61-64.
[9]: Schreurs, Jeanne & Al-Huneidi, Ahmad (2012) An eLearning Self-Assessment Model (e-LSA). In: David Guralnick (Ed.). Proceedings of the fifth international conference on e- learning in the workplace.
[10] www.education-observatories.net/sequel
[11]: U.Ehlers, J.M. Pawlowski: Hand book on quality and standardization in e- learning. Springer 2006.
[12]: D6.3: Quality and Evaluation Report: Part II "“ Methodology OLAREX project report.
[13] : http://exelearning.org.