ANTTILA, Juhani; JUSSILA, Kari. Quality management in educational organizations. The Journal of Quality in Education, [S. l.], v. 6, n. 7, p. 9, 2016. DOI: 10.37870/joqie.v6i7.24. Disponível em: https://joqie.org/index.php/joqie/article/view/24. Acesso em: 17 jan. 2026.