VAN ANTWERPEN, S.; VAN SCHALKWYK, R. D. A SERVQUAL Gap Analysis Between Two Private Higher Education Institution Campuses in South Africa. The Journal of Quality in Education, [S. l.], v. 14, n. 24, p. 105–119, 2024. DOI: 10.37870/joqie.v14i24.446. Disponível em: https://joqie.org/index.php/joqie/article/view/446. Acesso em: 17 aug. 2025.