VAN KEMENADE, E. Alignment of TQM in the Higher Education context. The Journal of Quality in Education, [S. l.], v. 10, n. 15, p. 74–96, 2020. DOI: 10.37870/joqie.v10i15.205. Disponível em: https://joqie.org/index.php/joqie/article/view/205. Acesso em: 1 jul. 2025.